Being a hosting customer can be embarrassing - you frequently have to deal with network downtimes and a bad and slow customer service. On top of that, you have to log at least in two admin interfaces so as to manage your domains, billing transactions and your web site itself. When we established NetchillHosting - Dedicated Media Servers Hosting, we attempted to change all that.
A Fresh Approach to Hosting
The Control Panel is the part of the hosting platform that the customers in fact see. And 90% of the web hosting service providers out there utilize the very same web hosting Control Panel - cPanel. We, however, consider cPanel to be outmoded and difficult to work with - it simply impedes our work. This is the reason why we arrived at the decision to build a different hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain and web site administration options, so you can administer all facets of your web presence from a single location. On top of that, it has a drag 'n' drop File Manager, so you won't have to use an FTP client. Our tests have shown that the Hepsia hosting Control Panel works 3 times as fast as other web hosting Control Panels! We have also created a hosting Control Panel demo - you can check for yourself how the Hepsia Control Panel functions.
A Reliable Hosting Platform
Your site must be reachable online. This is why we count on top-quality servers driven by the winning combination of Linux and Apache. We are also working with 4 excellent datacenter facilities where you can host your web sites. This permits us to offer a 99.9% server uptime guarantee.
A People-Focused Approach
Last, but certainly not least - we are there for you! We have Live Chat agents who are there to reply to all your pre-sale inquiries and to help you fix minor technical issues. We have a top-quality round-the-clock technical support service. We offer a 1-hour trouble ticket response time guarantee, but in most situations our customer support team members respond to trouble tickets in no more than 20 minutes!