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Context Help

If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A popup will open. It contains detailed info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich selection of how-to video clips demonstrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you are looking for, have a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by actual people and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in order to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can contact our great team of customer support engineers available 24/7 and ready to help you with any problem. Each support ticket you send will be answered in less than one hour (the average response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 237160

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com